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    FAQ

    Frequently Asked Questions

    1. Are your wigs made from 100% human hair?

    Yes! Our wigs are made from premium quality human hair, giving you a soft, natural look that can be styled just like your own hair.

    2. Can I curl, straighten, or dye my wig?

    Yes. Our human hair wigs can be curled, straightened, and dyed. We recommend having any coloring done by a professional stylist to maintain the quality of the hair.

    3. What wig densities do you offer?

    We offer different densities, including 180%, 200%, and 250%, depending on the style. Please check the product description for specific details.

    4. What lace options do you have?

    We offer a variety of lace options, including:

    • 13×4 Lace Front

    • 13×6 Lace Front

    • 360 Lace Wig

    • Full Lace Wig

    • Glueless Wig

    5. What is a glueless wig?

    A glueless wig is designed to be worn without glue or adhesive. It features adjustable straps, elastic bands, and combs for a secure and comfortable fit.

    6. How long will my wig last?

    With proper care and maintenance, our human hair wigs can last 1–3 years or longer, depending on how often they are worn and cared for.

    7. Can beginners wear your wigs?

    Absolutely! Many of our wigs are beginner-friendly and come pre-plucked with adjustable straps, making installation quick and easy.

    8. How do I choose the right wig size?

    Our wigs come with adjustable straps to fit most head sizes comfortably. If you need a custom cap size, please contact us before placing your order.

    9. How should I care for my wig?

    • Wash every 2–4 weeks.

    • Use sulfate-free shampoo and conditioner.

    • Air dry whenever possible.

    • Store on a wig stand.

    • Use heat protectant before styling.

    10. How long does shipping take?

    Orders are processed within 1–3 business days. Delivery usually takes 3–10 business days, depending on your location.

    11. Do you ship internationally?

    Yes! We ship worldwide. Shipping costs and delivery times are calculated at checkout.

    12. Can I return or exchange my wig?

    For hygiene reasons, wigs can only be returned or exchanged if they are unused, unworn, unaltered, and in their original packaging. Please review our Return Policy for full details.

    13. Can I cancel my order?

    Orders may be canceled within 24 hours of purchase. Once processing has begun, cancellations may no longer be possible.

    14. Do the wigs come pre-plucked?

    Many of our wigs come pre-plucked with a natural hairline. Please check the individual product description for details.

    15. Do your wigs shed or tangle?

    Minimal shedding is normal with any human hair wig. With proper care, our wigs remain soft, manageable, and tangle-free.

    16. How do I know which wig is right for me?

    Our product descriptions include details about the hair texture, length, density, lace type, and cap construction. If you need help choosing the perfect wig, our customer support team is happy to assist you.

    17. Can I customize my wig?

    Yes! Depending on the product, you can choose options such as:

    • Hair Length

    • Density

    • Lace Type

    • Hair Color

    • Cap Size (where available)

    18. How can I contact Renée Hair?

    You can contact us through our Contact Us page or email our customer support team. We're here to help with any questions before or after your purchase.

    These FAQs are optimized for a professional Shopify wig store and help answer the questions customers most commonly ask before purchasing.